Legal → Privacy Policy

Privacy Policy

Last updated: 2026-07-13

This is a working draft. Final terms require review by qualified legal counsel before they are binding.

This Privacy Policy explains how ActiScale ("ActiScale", "we", "us") handles personal data when you visit our website, purchase or license data as a buyer, or take part in data collection as a collector. The controller of your personal data is [ActiScale legal entity], established in [jurisdiction]. This document is a plain-language summary of our practices; it does not limit rights you may have under applicable data-protection law.

1. Who this policy covers

We treat three groups of people, and the data we hold about each differs:

  • Site visitors — anyone browsing our public pages or submitting a contact, sample-request or waitlist form.
  • Buyers — individuals acting for organizations that evaluate, order or license data products from us.
  • Collectors — members of the collector community who record and submit demonstration footage.

2. What data we collect

From site visitors: the information you enter into our forms (such as name, email address, organization and message), together with limited technical data — IP address, device and browser type, and pages viewed — collected through cookies and similar technologies.

From buyers: business contact details, account credentials, the terms of your orders and licences, billing and tax information, and records of your use of any datasets, APIs or delivery buckets we provide.

From collectors: account and identity details needed to onboard and pay you, including information gathered for identity verification (KYC) and tax reporting; payout details held by our licensed payments provider; the demonstration footage and sensor data you upload, together with its provenance metadata (device, approximate location class, timestamps and consent records); and quality-review outcomes tied to your account.

We do not intentionally collect special-category data. Collection guidelines instruct the collector community to avoid recording identifiable bystanders, children and private spaces; any footage that captures such material contrary to guidelines is rejected at quality review.

3. How we use your data

  • To respond to your requests and provide the services you ask for.
  • To operate the marketplace — commissioning collection, running quality review, and settling payments to the collector community for work performed.
  • To deliver, license and support data products for buyers, and to maintain provenance and consent records associated with delivered data.
  • To verify identity, prevent fraud and abuse, and meet legal, accounting and tax obligations.
  • To improve our site and services, measure performance, and communicate service updates.

Our legal bases, where applicable, include performance of a contract, our legitimate interests in operating and securing the service, compliance with legal obligations, and your consent where we ask for it.

4. Data retention

We keep personal data only as long as needed for the purposes above or as required by law. Indicatively: form submissions are kept while we handle your request and for a reasonable follow-up period; buyer and collector account and transaction records are kept for the life of the relationship and for the retention periods required by tax and accounting rules; identity and consent records are kept for as long as the associated data is licensed or in use. Retention schedules are subject to legal review and may be adjusted per jurisdiction.

5. Your rights

Subject to applicable law, you may have the right to:

  • Access the personal data we hold about you.
  • Rectify data that is inaccurate or incomplete.
  • Delete your data where we no longer have a lawful basis to keep it.
  • Port data you provided to us in a structured, machine-readable format.
  • Object to or restrict certain processing, and withdraw consent where processing relies on it.

To exercise any right, contact us using the details in section 9. We may need to verify your identity before acting. You also have the right to complain to your local data-protection authority.

6. Cookies and similar technologies

We use strictly necessary cookies to make the site function, and, where you agree, limited analytics cookies to understand how the site is used. You can control non-essential cookies through your browser settings or any consent controls we provide. Declining non-essential cookies does not prevent you from using the core site.

7. International transfers

ActiScale operates with a global collector community and may process data in countries other than your own. Where we transfer personal data across borders, we rely on appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — as required by applicable law. The specific safeguards and destinations are subject to legal review.

8. How we protect data

We apply organizational and technical measures appropriate to the risk, including access controls, encryption in transit, and restricting personal data to staff and processors who need it. Payments and identity verification are handled by licensed third-party providers under contract. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Contact and data-protection officer

For privacy questions or to exercise your rights, contact us at [DPO contact email]. If we have appointed a Data Protection Officer or an EU/UK representative, their contact details will be listed here: [DPO / representative contact]. Postal correspondence may be sent to [ActiScale legal entity], [registered address].

10. Changes to this policy

We may update this policy as our services and legal obligations evolve. We will post the revised version here and update the "Last updated" date above. Material changes will be communicated where required.